Lots of persons who begin using their very first hosting account, or switch companies, often have questions regarding how given procedures are performed or experience complications when setting up various things such as emails, site settings, and so on. This is why, many hosting companies have compiled documentation with the most frequently asked questions and issues in order to help their clients obtain info quickly and easily. As a result, the customer service staff can concentrate on real problems that particular customers may be facing, since the solution for the minor things will already be available online and clients can resolve them without contacting the technical support staff. Having elaborate documentation is really important, especially for new users without any experience at all, as the web hosting service involves a huge amount of functions and lots of people can get bewildered about what action to take. A good knowledge base can both help you accomplish the procedures that you want and find out how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you get a cloud web hosting package through us, you’ll obtain access to our in-depth online help documentation where you will see information about more or less everything connected with our web hosting packages. The topics range from how to create an email address on your hand-held device, to how to accomplish different things using an .htaccess configuration file. The articles themselves are written in an easy-to-understand fashion and include detailed guides on how to execute a particular operation within your Hepsia Control Panel. You can also find info that’s not directly associated with Hepsia, for instance one that concerns Internet apps on your computer. The entire list of articles will be located in the Control Panel’s Help section, but those that are dedicated to a certain section can be accessed on the spot. Considering the fact that we’ve included as many topics as possible, you’ll be able to become aware of virtually everything connected to your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated packages, will allow you to access the in-depth online help documentation that we have prepared for you. The articles themselves feature general information on our services, instructional manuals about the separate features that you can make use of, along with troubleshooting guidelines that can help you recover common problems that you may bump into. The topics that we’ve covered include more or less everything, from uncomplicated things such as how to host a brand new domain name in your account, to more intricate ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available on the right side of the page that you’re on, while the full article archive can be accessed through the dedicated Help section.