In case you've ever had a cloud web hosting account before or you have dealt with any other kind of online service, you are probably aware from personal experience that for many things it is better to talk to a live person over the phone instead of exchange support tickets or emails. In order to know more about a service before you order it or in case something small-scale needs to be made, for instance, it is really much easier and quicker to get it done real-time. If you can seek the advice of representatives over the phone, it's also very likely that you're working with a real hosting supplier, not just a reseller. The level of support that you can get on the telephone may differ between different companies - from general issues to professional tech support. Generally the majority of suppliers offer pre-sales assistance and 1st level phone support, while more complicated technical issues are managed via e-mail and / or tickets.

Phone Support in Cloud Web Hosting

Since we have live phone support 14 hrs daily, you are able to call us and talk with one of our customer support representatives to get more information about any of the cloud web hosting that we supply and ensure that our servers meet the system requirements for your web sites before buying anything. For your benefit, we now have telephone numbers on 3 continents so that you'll be able to call the one nearer to you - in the USA, Great Britain or Australia. If you're already a customer, you'll be able to call us about general and billing matters, and about some tech matters. In case the trouble is strictly technical or it needs longer time to handle, you should employ our ticketing system, which will enable both you and our technical support team to keep track of the information supplied by either side.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be certain that there will always be someone to help you when you have any questions about the semi-dedicated server plans that we offer. Whether you want to find out more about the plans, you have some billing issue or some general problem, you can call us. Despite the fact that some more complex issues could need a support ticket in order to give time to our tech support team to analyze, we're able to assist you with many tech questions over the phone as well, saving you precious time and efforts. Since we have data centers on three continents - in the USA, Great Britain and Australia, we have local phone lines in all of these countries as well. In case you're in another country, we also have a global number where you're able to get in touch with us.