Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour answer guarantee with all our cloud web hosting packages, which means every single support question you post is going to be replied to in less than 1 hour maximum. Our support team members are taught to very quickly overcome any situation and to ensure that you get on time advice on any problem that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is provided by a crew of professional professionals that are prepared to respond to your inquiry as fast as possible. It is easy to contact the tech support team crew by starting a support ticket from your Control Panel or by submitting us an email message. On business days, you can also call us on the telephone or take advantage of the online chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel gives a wide–ranging practical knowledge base that is integrated into all sections. In each area, you will find a Help control key which will load for you a variety of step–by–step lessons on how to take advantage of a certain function or accomplish a specific action. Also, we have created mini seminar video lessons that will help you get a better idea of the Control Panel’s interface.