1 hour ticket response
Fast assistance is our fundamental priority and that’s why we have a team of competent customer support engineers who are ready to offer a rapid reply to any question that you could have. Just send your trouble ticket from your Control Panel and we will reply within sixty minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute response time.
An Exceptional Client Care Service
Our help desk support team representatives possess huge experience in the cloud web hosting business and are experienced enough to find a swift answer to your problem. If, however, the problem at hand is not within the competence of a support engineer, the customer support ticket will be sent to a programmer or administrator for additional assistance.
A User–Friendly Help Center
In the Control Panel you will find an easy–to–browse Help Center section where you can get quick hints on how to use our services. You can get the answers to your questions in the F.A.Q. section, find more suggestions in the web hosting account management articles or check our how–to video tutorials.