Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Reply Guarantee

  • Our client assistance Department is available 24x7x365 to respond to all your service needs. Every ticket you send to us shall be replied to within less than one hour. If your problem requires some help from one of our administrators, we are going to address the ticket to the person on duty and will inform you that the problem is being resolved.

  • Top quality support service
  • Expert Client Support Service

  • Our client help Dept will be on duty for you 24x7x365 to to respond to all support inquiry tickets that you send to us. We offer client support for all software packages that are installed in advance on your machine. These include our in–house made Control Panel, the preferred OS along with the server management panel (with regards to the VPS type).

  • Intuitive help center
  • An Intuitive Help Zone

  • Each part of the Control Panel that is included as a gift with your VPS offers an incorporated articles base. You will see a selection of extensive how–to tutorials and a selection of step by step video tutorials that display all the common web site administration responsibilities. You can start using them by clicking the Help or Video keys in the right part of each Control Panel section.