A 99.9% Server Uptime
We have set up our cloud web hosting system using dependable hardware components and significantly customized software. Our sysadmins have installed a customized version of SELinux on our servers in order to guarantee maximum protection and reliability. We’ve installed a number of anti–DDoS tools together with very powerful firewalls to make sure our network is impenetrable and safe.
Our cloud web hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you select, the guarantee stays the same.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we have also built our own internal network in each one of our datacenters. Everything is based on first–rate hardware components manufactured by Juniper. Besides, on each and every router, we have configured a firewall with a complex set of rules that will sift all shady requests.
As a result, in each of our data center facilities – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter and in our Australia located datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done our best to decrease all possible risks with our cloud hosting packages and irrespective of the fact that we provide outstanding tech support, sometimes the client is just not satisfied with what we have to offer. Or he wants to upgrade to a more robust web hosting service, such as a virtual private server or a dedicated hosting server.
That’s why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not completely satisfied, we will give you a full refund.
24/7 Technical Support
If you have ever had to wait around for hours for an answer, you’re probably aware of how infuriating this can be, especially if your site is at stake. That’s why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be at your disposal and they’ll get back to you in less than sixty minutes. And the best thing is that their average support ticket response time is less than 20 minutes!